Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly to us, such as when you:

  • Contact us for carpet cleaning services
  • Fill out our contact form or request a quote
  • Schedule an appointment
  • Call or email us directly

How We Use Your Information

We use the information we collect to:

  • Provide professional carpet cleaning services
  • Respond to your inquiries and provide customer support
  • Schedule appointments and send service reminders
  • Improve our services and customer experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or respond to lawful requests
  • To protect our rights, property, or safety, or that of our customers
  • In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access and review your personal information
  • Correct or update your information
  • Request deletion of your information
  • Opt-out of communications from us

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Address: 1079 Brush Row Rd, Xenia, OH, 45385-7078

Phone: (937) 372-1438

Email: nevaehhess@chemdrgrncnty.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Last Updated: November 27, 2024